VIBE Pro — Business IT, Done Right

Outsourced IT that feels in-house. Proactive, secure, and predictable.

Why Businesses Choose VIBE Pro

Owner-Level Care

Direct access to the person who fixes the problem—not a ticket maze.

Proactive > Reactive

Monitoring, patching, backups, and quarterly tune-ups to prevent downtime.

Security-First

MFA guidance, hardening, EDR/AV standards, and backup verification.

Clear Pricing

Per-user plans with bundled services and optional VIP on-site coverage.

How It Works

  1. Business IT Assessment (from $299) — inventory, health, gaps, and priorities.
  2. Proposal & Onboarding — pick a plan, we standardize and secure.
  3. Operate & Improve — monthly care + quarterly reviews and roadmap.

Optional: Security Assessment add-on for compliance-grade hardening.

Plans That Scale With You

Core

For teams that need reliable day-to-day IT and proactive upkeep.

  • Unlimited remote help desk (M–F, business hours)
  • 24/7 monitoring & automated patching
  • AV/EDR standard & software inventory
  • Quarterly maintenance & health report
  • Basic backup verification

$69 / user / mo

3-user minimum • On-site billed as needed

Pro

Everything in Core plus faster response and on-site credits.

  • Priority response & VIP scheduling
  • Monthly backup test restore
  • Quarterly security checklist
  • $200/mo on-site credit
  • Vendor/ISP escalations handled

$99 / user / mo

5-user minimum • On-site beyond credit billed

Elite

High-touch coverage with bundled on-site and DR readiness.

  • Everything in Pro
  • $500/mo on-site included
  • Quarterly executive review & roadmap
  • Incident playbooks & DR checklist
  • Security coaching for admins

$149 / user / mo

8-user minimum • Best for multi-site or compliance-minded teams
Onboarding: one-time fee based on size/complexity (typically $499–$2,499). Hardware refresh? Pair with Tech Concierge for procurement + white-glove setup.

Add-Ons

Security Assessment

Posture score, MFA policy, privileged access, backups, and hardening plan.

From $399

Compliance Pack

Basic templates and guidance (policy set, access reviews, training topics).

$299 setup + $49/mo

Tech Concierge (Procurement)

We source, set up, and deliver devices ready-to-work—data transfer included.

From $250 + fair markup

Ready to Modernize Your IT?